Legal

Privacy Policy

How we collect, use, and protect your personal data.

WorkPlace HR is committed to protecting individual’s safety and privacy, and takes its responsibilities regarding the security of individual’s personal data very seriously. This privacy policy explains what personal data we collect about individuals, how and why we use it, who we disclose it to, and how we protect your privacy.

References in this Privacy Policy to “WorkPlace HR”, “we”, “us” or “our” mean WorkPlace HR Limited (a company registered in England and Wales with registration no 09389548 and registered office at Nationworld House, Noose Lane, Willenhall, England, WV13 3AP). We control the ways your personal data are collected and the purposes for which your personal data are used by Workplace HR. WorkPlace HR is the “data controller” for the purposes of the UK General Data Protection Regulation (the “UK GDPR”), the Data Protection Act 2018 and other applicable UK data protection legislation (together the “Data Protection Legislation”).

What information we collect about you?

We collect information about you when you register/make an enquiry with us on our website or agree a contract for our products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Please contact us directly for details of the categories of information that we may collect and process about you.

Disclosure of your personal information

We may disclose your personal data, in various ways and for various reasons, with the following categories of people:

  • Contractors: third parties who we have retained to provide services such as reference, qualification and criminal convictions checks, to the extent that these checks are appropriate and in accordance with local laws
  • Tax, audit or other authorities, when we believe in good faith that the law or other regulation requires us to share this data (for example, because of a request by a tax authority or in connection with any anticipated litigation); and
  • Third party service providers who perform functions on our behalf (including professional advisors such as lawyers, auditors, accountants and technical support).

How will we use the information about you?

We collect information about you to process your order, manage your account and if, you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.

We rely on the following lawful bases to process your personal data: the performance of a contract with you (to provide our products and services and manage your account); your consent (where you have agreed to receive marketing or informational mailshots from us, such as newsletters and updates on HR and employment law developments); compliance with our legal obligations (for example, tax and accounting requirements); and our legitimate interests (to respond to enquiries, operate our business and IT systems, and improve our website).

Marketing

We would like to send you information about products and services of ours. If you have consented to receive marketing, you may opt out at a later date.

We will not share your details with any other organisations for marketing purposes.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please email enquiries@workplace-hr.com

Cookies

Cookies are text files placed on your smartphone, laptop or desktop computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

Strictly necessary cookies. If you set your cookie preferences using our cookie pop-up, a cookie is stored on your device to remember your choice and prevent the pop-up being displayed again.

Analytics cookies. We use Google Analytics to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. These cookies are only set with your consent. See Google’s Privacy Policy for further details.

Marketing cookies. With your consent, we use advertising tools such as the Meta (Facebook) Pixel to measure the effectiveness of our marketing. These cookies are only set if you accept them via our cookie pop-up. See Meta’s Privacy Policy for further details.

Business visitor identification. With your consent, we use Lead Forensics on our website. Lead Forensics sets a cookie and uses your IP address to identify the business (not the individual) visiting our website and the pages viewed, which helps us follow up with organisations that may be interested in our services. We rely on our legitimate interests in business-to-business marketing as the lawful basis for this processing, and the cookie is only set if you accept cookies via our cookie pop-up. See the Lead Forensics Privacy Policy for further details.

Live chat. Our website uses a live chat widget provided by Zendesk so you can message us directly. Zendesk may set cookies on your device that are necessary for the chat to function, and any messages you send via the chat are processed by Zendesk on our behalf — see Zendesk’s Privacy Policy for details.

Third-party cookies. Our Latest News page displays posts embedded from LinkedIn. When these load, LinkedIn may set its own cookies on your device — see LinkedIn’s Cookie Policy for details.

You can set your browser not to accept cookies, however, in a few cases some of our website features may not function as a result.

Third Party IT Systems

We use the following third party IT systems who may process your personal data:

  • IQI Solutions Ltd
  • Accelo: www.accelo.com
  • Xero: www.xero.com
  • Mailchimp: www.mailchimp.com
  • Dropbox Sign: sign.dropbox.com
  • PandaDoc: www.pandadoc.com
  • Zendesk: www.zendesk.com

We use these as it is within our legitimate business interests to ensure our business and IT systems run smoothly.

International Transfers

We may need to transfer your information globally to be able to provide services to you. We want to make sure your information is stored and transferred in a way which is secure. We will therefore only transfer data outside of the United Kingdom and the European Economic Area (“EEA”) (i.e. the member states of the European Union, together with Norway, Iceland and Liechtenstein) where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, for example:

  • By way of data transfer agreement, incorporating the International Data Transfer Agreement issued by the Information Commissioner’s Office (or the UK Addendum to the European Commission’s standard contractual clauses) for the transfer of personal data to controllers and processors in jurisdictions without adequate data protection laws;
  • By sending data to companies in the US who have certified to the UK Extension to the EU-US Data Privacy Framework or any equivalent agreement in respect of other jurisdictions; or
  • Transferring your data to a country covered by UK adequacy regulations in respect of that country’s levels of data protection via its legislation; or
  • Where it is necessary for the conclusion or performance of a contract between you and us or the implementation of pre-contractual measures taken at your request; or
  • Where you have consented to the proposed transfer, after having been informed of the possible risks of such transfers.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Retention of data

We shall not keep personal data for any longer than is necessary, usually at least 6 years in light of the purpose or purposes for which that personal data was originally collected, held, and processed.

When personal data is no longer required, all reasonable steps will be taken to erase or otherwise dispose of it without delay.

In relation to electronic mailing, name and email address of authorised contacts will remain on our database indefinitely as it is deemed that there is a legitimate business interest. However, individuals will be able to unsubscribe from these electronic emails by pressing the unsubscribe button, which will automatically remove their data.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 17 July 2026.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

By email enquiries@workplace-hr.com

Or write to WorkPlace HR Ltd, Nationworld House, Noose Lane, Willenhall, England, WV13 3AP

Your rights

You have the following rights in relation to your information:

  • Right to request a copy of your information. You can request a copy of your information which we hold (this is known as a subject access request).
  • Right to correct any mistakes in your information. You can require us to correct any mistakes in your information which we hold.
  • Right to request we stop processing your information. In certain circumstances, you may request that we cease processing your information.
  • Right to request deletion of your information. You can ask us to erase your information (also known as the “right to be forgotten”) in certain circumstances.
  • Right of data portability. You have the right to transfer your personal data between data controllers in certain circumstances.
  • Right to object. You can object to our processing of your information where we rely on legitimate interests, and you have an absolute right to object to receiving direct marketing from us.
  • Right to withdraw consent. Where we process your information on the basis of your consent, you can withdraw that consent at any time.

If you would like to request any of the above, please contact us at enquiries@workplace-hr.com to make any such requests. We will comply with the Data Protection Legislation in responding to any such requests.

Right to lodge a complaint

If you have any complaints about the way in which we collect, store and use your information, you can contact the supervisory authority in the United Kingdom, the Information Commissioner’s Office: https://ico.org.uk/concerns/